We have run on an Anjouan licence since 2017, and the sign-up follows the same plain route every time.
This block settles what each screen wants before you start, so nothing stalls halfway.
Should this match your ID exactly?. Minutes into the form, the name, birth date and address fields look routine, yet every one of them is matched against a document later. What you type becomes the record the compliance team compares, so a shortened first name or an old street number is enough to stall the account. Country and currency sit in the same block for the same reason: they place you in Canada and tie your balance to one currency. Slower is safer here. Copy each line from the photo ID in front of you, not from memory or an old bill.
Gather these five things first, so you are not hunting for them mid-form.
Verification, first deposit, welcome offer. Two minutes after the last click, an account exists, though the checks are still ahead. Three documents get reviewed: a government-issued photo ID, proof of address and a payment method screenshot, and the clock on that review runs up to 56 hours. The license under the Anjouan Offshore Finance Authority, number ALSI-451984, is why the file comes before any withdrawal. Your first deposit then starts at C$10. The welcome offer follows registration once that deposit clears.
Keep one login for every screen. Later, when the laptop stays at home and you open the site on a phone, nothing needs signing up again. One set of credentials covers every device: the email address you registered with and the password you chose, typed into the same login box. A second registration is never the fix for a forgotten password; the reset link mailed to that address restores access on its own. Duplicate accounts get closed, so log in rather than start over. Deposit limits and session reminders you set sit on the account, which means they hold on every screen from day one.
Learn moreSame fields, smaller screen. Halfway through a commute, the form still asks for the same fields in the same order, only stacked one above the other. Nothing is dropped for smaller screens. Zoom the page if a field feels tight, and paste from your notes rather than retyping long addresses.
Typed once, never again. Before the kettle boils, you can be signed in, because the login box takes the email address and password you picked the first time. Save them to the browser's password manager on each device and stop retyping. There is no separate mobile code.
Whenever a registration step fails, the lines are open around the clock. Ask by live chat for the fastest reply, by email at [email protected], or by phone on +1 416 726 5821.
Chat suits a form that freezes mid-step: replies come in writing and you can paste the exact error. Have your email address and a screenshot ready.
Email fits anything you would rather explain in full, such as a name that keeps being rejected. Attach the error text and the address you registered with.
Phone suits a registration that stalls at the same point. Keep the email address, the exact wording on screen and your ID nearby, so the call stays short.
Use this table at the moment you wonder whether you meet the conditions at all.
The minute the form refuses to move, fix the account in front of you instead of starting another.
Our Anjouan licence obliges us to confirm who plays, so documents are reviewed within 56 hours of you sending them.
Seven quiet worries that surface once the form is behind you, answered plainly.
Put in at least C$10 from the wallet or card below, all of them ours, and the welcome offer follows registration.
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